{"id":28215,"date":"2019-06-27T18:36:04","date_gmt":"2019-06-27T18:36:04","guid":{"rendered":"http:\/\/marshallradio.com\/gf\/?page_id=28215"},"modified":"2020-06-01T15:51:35","modified_gmt":"2020-06-01T15:51:35","slug":"warranties","status":"publish","type":"page","link":"https:\/\/marshallradio.com\/gf\/customer-support\/warranties\/?lang=en","title":{"rendered":"Warranties"},"content":{"rendered":"
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Receivers<\/h3>\n

Marshall Radio Telemetry warrants its receivers and Pocketlinks to be free of defects of workmanship and materials for three (3) years on mechanical and moving parts, and three (3) years on electronics from the date of purchase.<\/p>\n

If your Marshall receiver or pocketlink is defective, return it to Marshall Radio or one of its authorized Distributors and we will repair or replace it free of charge. However, we will not be responsible for damage from misuse, physical abuse or for the normal wear incurred from regular use.<\/p>\n

Under no circumstances will Marshall Radio be responsible for damages or loss beyond the value of the receiver itself, including the loss of a bird or lost time.<\/p>\n

The complete unit must be returned, transportation prepaid, to an authorized Marshall Radio Service Center.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Collars<\/h3>\n

Marshall Radio Telemetry warrants to the original owner that its Dog Collar Transmitters will be free of defects of workmanship and materials for three (3) years from the date of purchase.<\/p>\n

If your Marshall Collar is defective, return it to Marshall Radio or one of its authorized Distributors and we will repair or replace it free of charge. However, we will not be responsible for damage from misuse or the normal wear expected from regular use.<\/p>\n

Under no circumstances will Marshall Radio be responsible for damages or loss beyond the value of the collar itself, including the loss of a dog or lost time.<\/p>\n

The complete unit must be returned, transportation prepaid, to an authorized Marshall Radio Service Center.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Transmitters<\/h3>\n

Marshall Radio Telemetry warrants its transmitters to be free of defects of workmanship and materials for one year (Scout); three years (Turbo GPS, RT GPS, Micro, RT Plus, , RT, PowerMax), and five years (Turbo), from the date of purchase. Our Warranty is to the original owner. If your Marshall transmitter is defective, return it to Marshall Radio or one of its authorized Distributors and we will repair or replace it free of charge. However, we will not be responsible for damage from misuse or for normal wear incurred from regular use. Under no circumstances will Marshall Radio be responsible for damages or loss beyond the value of the transmitter itself, including the loss of a bird or lost time. The complete unit must be returned, transportation prepaid, to an authorized Marshall Radio Service Center.<\/p>\n

Accessories<\/h3>\n

Marshall Radio Telemetry warrants its accessories (rechargeables, desert cases, and any items that fall under the accessories page) to be free of defects of workmanship and materials for one year from the date of purchase. Our Warranty is to the original owner. If your Marshall product is defective, return it to Marshall Radio or one of its authorized Distributors and we will repair or replace it free of charge. However, we will not be responsible for damage from misuse or for normal wear incurred from regular use. Under no circumstances will Marshall Radio be responsible for damages or loss beyond the value of the product itself, including the loss of a bird or lost time. The complete unit must be returned, transportation prepaid, to an authorized Marshall Radio Service Center.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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SPECIAL NOTE:<\/strong>\u00a0It is in the nature of any radio frequency transmission device, including transmitters used in falconry, that signal propagation (range of signal transmission) can be greatly reduced if the transmitter or antenna is touching or lying on the ground. Marshall Radio, and all of our retail outlets around the world, strongly recommend that you use either a Backpack, tail mount, or neck mount (#16 rubber band only) for one transmitter, and use a second transmitter mounted on an alternate location such as the neck, tail, leg or backpack. TWO TRANSMITTERS ARE BEST FOR ALL OF THE LARGE TIERCELS AND FALCONS. If you use only one transmitter, please consider mounting it only on the neck, back (via backpack), or tail, where the probability for good signal propagation is greatest when your hawk is on or near the ground.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

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