Effective Date: May, 2026
This privacy policy describes the personal data collected or processed when you use Marshall Radio Telemetry’s websites (“Sites”) and mobile applications (“Apps”). It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data, and how you can contact us.
Marshall Radio Telemetry (referred to as “Marshall Radio Telemetry,” “our,” “we” or “us” in this privacy policy) is the entity responsible for the personal data described here.
What Personal Data Do We Collect and When?
We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our Sites or Apps.
This personal data includes your:
Contact details, including name and email
Login and account information, including screen name, password, and unique user ID
Personal details, including gender, hometown, and country
Images, photos, and videos you choose to upload
Flight activity data provided by you or generated through our Sites or Apps (time, duration, distance, location)
We collect additional personal data from you to enable particular features within our Sites and Apps. For example, we request access to your phone’s location data to log your location and to compute distance measurement from your device to the bird you are tracking with our transmitters, or your social network credentials to post content from an App to a social network.
This personal data includes your:
Movement data from your device’s accelerometer
Photos and videos
Flight GPS data
Social network information, including credentials and any information from your public posts about AeroVision or your communications with us
When interacting with our Sites and Apps, certain data is automatically collected from your device or web browser.
This data includes device type, operating system, and region.
Tools to Manage What Personal Data We Collect
When using our Apps and Sites, we provide in-time notice or obtain consent for certain practices. For example, we will obtain consent to use your location or send push notifications. We may obtain this consent through the Apps or Sites or using the standard permissions available on your device.
In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data. For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing. We encourage you to familiarize yourself with and use the tools available on your devices.
Why and How Do We Use Your Personal Data?
We use your personal data in the following ways:
To Provide the Features of the Sites, Apps, and Services You Request
When you use our Sites and Apps to record flights with cloud sync enabled, we will collect these flights and store them as a cloud backup. Your data may include data collected by your device during your flight, such as location data and movement data. We may use this location data to calculate further information about your flight and/or show nearby flights of interest.
In many cases, to use particular features within our Sites and Apps you may need certain subscriptions. For example, to view your flights in 3D within our Apps you will need an in-app subscription. Similarly, to share content on social media, you may be required to provide your social media account credentials to sign in.
To Communicate Information About Our Products, Services, Events, and for Other Promotional Purposes
If you are an existing customer of Marshall Radio Telemetry (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar Marshall Radio Telemetry products or services, where permitted by applicable law (unless you have opted out). In other cases, we ask for your consent to send you marketing information.
These communications come directly from Marshall Radio Telemetry about our own products, services, events, and contests. Your location and usage data is not used for advertising or marketing purposes, and we do not share your data with third-party advertisers.
To Operate, Improve, and Maintain Our Business, Products, and Services
We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits, and other internal functions. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Sites and Apps.
To Protect Our or Others’ Rights, Property, or Safety
We may also use personal data about how you use our Sites and Apps to prevent, detect, or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests, or applicable law.
For General Research and Analysis Purposes
We use data about how our visitors use our Sites, Apps, and services to understand customer behavior or preferences. For example, we may use information about how visitors to our Sites search for and find products to better understand the best ways to organize and present product offerings.
Sharing of Your Personal Data
We do not sell, rent, or share your personal data with third parties for their own marketing or advertising purposes. The only circumstances in which your personal data is shared are:
Service providers acting on our behalf: We engage trusted third-party service providers to perform functions necessary to operate our business, such as processing payments, hosting our data, sending transactional emails, providing analytics, and supporting customer service. These providers process personal data only on our instructions and only to the extent needed to provide their service to us. They are not permitted to use your data for their own purposes.
Legal and safety reasons: We may disclose data to the extent necessary to (i) comply with a government request, court order, or applicable law; (ii) prevent illegal use of our Sites and Apps or violations of our Terms of Use and our policies; (iii) defend ourselves against third-party claims; and (iv) assist in fraud prevention or investigation.
With your consent: We may share your data with any other third party where you have provided your consent.
We may transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution, or liquidation). In such a case, the receiving party will be required to honor the commitments made in this privacy policy.
Your Sharing
When you use certain social features on our Sites or Apps, you can create a public profile that may include information such as your screen name, profile picture, and hometown. You can also share content with your friends or the public, including information about your flight tracking activity. We encourage you to use the tools we provide for managing social sharing to control what information you make available through our social features.
Protection and Management of Your Personal Data
Encryption and Security: We use a variety of technical, administrative, and organizational security measures, including encryption and authentication tools in certain circumstances, to maintain the safety of your personal data.
Despite our efforts, no website, mobile application, database, or system is completely secure or “hacker proof.” You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
Retention of Your Personal Data: We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless otherwise required by law. For example, we keep your account profile information for as long as you keep your account, but we may keep your order history longer to comply with legal obligations.
Managing Your Personal Data: You may have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time. If you have a request regarding your personal data that cannot be fulfilled from your account settings, please contact us. Contact details can be found in the “Questions and Feedback” section below.
Managing Your Content: You can request removal of your posted user-generated content on the Site or App, but please note that removal may not encompass all possible locations — for example, back-ups or sharing by other users initiated prior to removal.
Managing Your Notifications: If you have an AeroVision account, you can opt out of receiving marketing communications by modifying the preferences in your account settings. Alternatively, you can opt out by following the unsubscribe instructions in the message or by contacting us. Contact details are in the “Questions and Feedback” section below.
Third-Party Services
Our Apps use the following third-party services to provide core functionality. Their respective privacy policies apply to data they process:
Google Maps and MapBox: Used to provide mapping functionality.
Google Maps: https://policies.google.com/privacy
MapBox: https://www.mapbox.com/legal/privacy
Google Firebase Analytics: Used for crash reporting and performance monitoring. https://firebase.google.com/support/privacy
Changes to Our Privacy Policy
Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites and Apps. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.
Questions and Feedback
We welcome questions, comments, and concerns about our privacy policy and privacy practices.
If you wish to provide feedback, have questions or concerns, or wish to exercise your rights related to your personal data, please contact us at:
Marshall Radio Telemetry
845 W. Center St.
North Salt Lake, UT 84054
United States
Phone: +1 (801) 936-9000
Toll Free: (800) 729-7123
Email: app-support@marshallradio.com
If you contact us with a privacy complaint, it will be assessed with the aim of resolving the issue in a timely and effective manner.