Collar Services: includes new antenna, replaced and or cleaned battery contacts and overall test for performance. If additional parts are required, we’ll contact you. If you are experiencing any issues with the receiver(s) please provide this information in the notes when you check out.
Please put the correct quantity of items being sent in. Services will not be provided until payment is received.
You will be responsible for shipping your items in for the services.
*If any of the products sent in for services are not repairable you can apply the credit towards any Marshall Radio product within 90 days.*
You will be charged for shipment at checkout for this service so you will not need to pay for shipment of the item(s) when they are ready to be returned. If you want to order additional items with the purchase of these services your additional items will be held until we can send it all back to you together. If you are needing the additional items sooner you will need to place a separate order or you will be charged for these items to be sent separately from your serviced items.
In Between Season Suggestions
These simple steps for storing your collars during the off season will help extend the life of your tracking gear.
Remove any dirt or debris from the prior season.
Store equipment in a cool and dry place, where they cannot accumulate dust, dirt or grime.
Important: Remove batteries before storing. Failure to do this may result in battery leakage and swelling, a serious issue to later fix.
Inspect your antennas and replace any that are severely kinked, damaged or are showing exposed metal filaments.
All batteries should be stored in a cool and dry environment. Keep batteries in a vapor-proof container if you are in a high-humidity environment or if there is a risk of condensation (including in the fridge). Isolate the batteries so they do not come in contact with one another, which may create a short and damage the batteries or cause excess heat generation.